Cisco Technical Support 5.1.5
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Free Version
Publisher Description
Troubleshoot Cisco product issues, research products, update & create Cisco Service Requests, track RMAs, and manage your install base anywhere, anytime
Cisco Technical Support simplifies network maintenance and saves you time by providing tools to help troubleshoot issues, research products, update & create Cisco Service Requests, track RMAs, and manage your install base anywhere, anytime!
• Maintenance Updates
ALERT: Cisco CTS version 5.1.5 is now available. Please upgrade to the new version to update login security features.
Basic features available to all users:
• Engage with fellow networking professionals, ask and answer questions through the Cisco Support Communities
• Access to product-specific support content for over 7,000 Cisco products
• Access to over 1,700 troubleshooting and configuration guides authored by Cisco TAC Engineers
• PSIRT (Security Advisories), End-of-Life and Field Notice mobile push notifications
• Cisco Reseller Locator found in Tools
• Bookmark your favourite RSS Feeds, and Video Channels - Available in "My Shortcuts"
• Save content with Pocket (Read-It-Later) service. Go to http://www.getpocket.com/ to learn more about setting up an account
Advanced features available to Cisco Support Contract Owners:
Service Requests & RMAs:
• View, Edit and Create Service Request and track RMAs
• Access to all case notes, and attachments (txt, pdf, xls, ppt, doc, and image file types)
• 30 Day history of Service Request related mobile push notifications found in "My Notifications"
• Receive Service Request updates via mobile push notifications
• Direct access to your TAC Engineer, On-Site Contact, and Field Engineer via phone or email
• Bookmark urgent Service Requests for easy reference from "My Shortcuts"
• Single tap to request case updates, case closure, and reopen cases
Service Contract & Product Coverage Information:
• View contract information and set-expiration reminders prior to their expiration with "My Contracts"
• An embedded bar code scanner makes it easy to lookup product coverage details by serial number with "Check Device Coverage"
• Ability to validate and update the current installation using your current location
• Manage your install base (view EoX, warranty and coverage status) for up to 10,000 devices with "My Devices"
• Access to Contract Renewal, Last Day of Support, and End of Life reports in My Devices.
Bug Search Tool:
• Research Cisco software bugs by product, iOS version, or keywords
• Bookmark software bugs for easy access from "My Shortcuts"
Tools:
• SSH / Telnet Client
• IPSec Overhead Calculator
• VCS Service Checker
Have questions or want to provide feedback? Send us an email at: ctsmobilefeedback@external.cisco.com
Jun 25, 2022
Version 5.1.5
• Maintenance Updates
ALERT: Cisco CTS version 5.1.5 is now available. Please upgrade to the new version to update login security features.
About Cisco Technical Support
Cisco Technical Support is a free app for iOS published in the Office Suites & Tools list of apps, part of Business.
The company that develops Cisco Technical Support is Cisco. The latest version released by its developer is 5.1.5.
To install Cisco Technical Support on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2022-06-25 and was downloaded 7 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Cisco Technical Support as malware if the download link is broken.
How to install Cisco Technical Support on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Cisco Technical Support is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Cisco Technical Support is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
